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Online rail enquiry system relieves call centre traffic during storms Online rail enquiry system relieves call centre traffic during storms

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Old 11-03-2008, 17:47   #1 (permalink)
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Default Online rail enquiry system relieves call centre traffic during storms
Online rail enquiry system relieves call centre traffic during storms

National Rail Enquiries' Online Journey Planner has helped the company to cope with a massive increase in the number of calls during this week's bad weather (10 March).
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