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Old 11-05-2009, 13:32   #1 (permalink)
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Pu7.93
Default Problem with cd drive

Can anyone please help.

I am using my dad's computer and put in a dvd to watch, the drive didn't find the disk and now the cd drive doesn't show up on list of drives and won't allow me to remove the disk.

Does anyone know how I can find the drive and sort this out?
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Old 11-05-2009, 20:28   #2 (permalink)
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Have a look if the systems detecting it at all on device manager.

Maybe check the cables on the inside or try another drive.
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Old 11-05-2009, 20:34   #3 (permalink)
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Whats the model type? If it somehow uninstalled you can get the drive to reinstall it again.
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Old 11-05-2009, 21:34   #4 (permalink)
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In device manager, find the drive controller it's attached to and uninstall the device,
no need to reboot, right click the device tree and check for changes, the device will reset
and re install,
go into control panel> admin tools > services, scroll down the list, and make sure that
shell hardware detection is set at auto and that it has started, if not you will have to configure
the service to auto then click start
try a reboot and try 2 or 3 dvd's
if it still fails then a manual check of the drive's cabling is needed,
failing that the drive will need pulling and replacing.
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Old 12-05-2009, 09:15   #5 (permalink)
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Pu7.93
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Quote:
Originally Posted by Puratech View Post
Have a look if the systems detecting it at all on device manager.

Maybe check the cables on the inside or try another drive.
Lexxys has fixed it now the cable had come loose.
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