There should be a song called 'Repeatedly pressing 0 and hash key until you get to say "let me talk to your manager".'
But there isn't so I really don't know, I hate automated phone thingys so much I will actually pay the ridiculous bank charge or buy a new bit for my PC myself or live without running water/oxygen etc just to avoid phoning up a company. Which is exactly the effect they are going for I expect.
I'm not being racist but I can never understand what they are saying anyway even when I do get through. By the time we establish they are looking for some kind of billing code or account number I don't even know, my patience has entirely worn through.
Call centres are always in Newcastle or Pakistan or places like that where they talk too quickly and all the words run together like some kind of scatman rap. Skibidibidibidobebobop and sort code details? And then I think of Fonejacker, laugh and hang up. Then cry a bit.
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