Well if anyone wants to read a clearer version of events for that incident:
http://www.rmtbristol.org.uk/2007/08..._standing.html
Although, even that seems to be a lopsided article.
I mean you could look at it this way:
You are a Rail Guard. You are on duty and you see a drunken passenger abuse travellers and threaten staff with a broom at your train station. You see the man jump over a ticket barrier, abuse station staff and illegally light up a cigarette on a waiting train. When one your supervisors tries to persuade this man to leave, he grabs him, threatens to hit another member of staff with a broom and tells a fellow traveller he would punch him. What do you do? More so than that though, what would you do now that that guy was sacked for taking action? Would you be willing to risk your job? Would you be willing to put your own life at risk to save a mere passanger in the first place?